Terms & Conditions

These Terms & Conditions govern your access to and use of the hellobooks.co.ke website and any services provided by Hellobooks Ltd ("Hellobooks", "we", "us", or "our"). By accessing this website or engaging us, you agree to these terms.

1. Who we are

Hellobooks is an enterprise technology company registered in 2022 and based in Nairobi, Kenya. We design, build, and deploy secure digital platforms for governments, enterprises, and institutions. You can reach us at hi@hellobooks.co.ke.

2. Definitions

• "Website" means https://hellobooks.co.ke and all associated pages and content.
• "Services" means any platform, software, integration, consulting, or support work we provide under a separate written agreement.
• "Content" means all text, graphics, diagrams, code, designs, and other material we publish or make available.
• "You" means the individual or organisation accessing the Website or engaging our Services.

3. Use of the website

The Website is provided for general information about Hellobooks and our platform. You may view and use it for lawful, non-commercial reference. You must not use the Website in any way that is unlawful, disrupts its operation, attempts to gain unauthorised access to our systems, or infringes the rights of others.

4. Services and engagements

Nothing on this Website constitutes a binding offer to provide Services. Any engagement is governed by a separate written agreement (such as a proposal, statement of work, or master services agreement) that sets out scope, deliverables, fees, timelines, and service levels. Where those documents conflict with these terms, the signed agreement prevails for that engagement.

5. Intellectual property

All Content on the Website, including the Hellobooks name, logo, platform architecture, diagrams, and copy, is owned by or licensed to Hellobooks and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, or create derivative works from it without our prior written consent. Ownership of deliverables created under a specific engagement is determined by that engagement's written agreement.

6. Acceptable use

When using the Website or any submission form, you agree not to:

• Submit false, misleading, or unlawful information;
• Transmit malware, spam, or any harmful or automated content;
• Attempt to probe, scan, or breach the security of the Website or our infrastructure;
• Use the Website to infringe the rights, privacy, or intellectual property of others.

7. Third-party services and links

The Website is hosted and delivered through third-party providers, and may reference or link to third-party websites or services. We are not responsible for the content, availability, or practices of third parties. Your use of any third-party service is subject to that party's own terms and policies.

8. Disclaimers

The Website and its Content are provided "as is" and "as available" without warranties of any kind, whether express or implied, including as to accuracy, completeness, fitness for a particular purpose, or uninterrupted availability. We may change, suspend, or discontinue any part of the Website at any time without notice.

9. Limitation of liability

To the fullest extent permitted by law, Hellobooks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of, or inability to use, the Website. Liability arising from any engagement is governed by, and limited as set out in, the applicable written agreement.

10. Indemnity

You agree to indemnify and hold Hellobooks harmless from any claims, damages, liabilities, and expenses arising out of your misuse of the Website or your breach of these terms.

11. Data protection

Our handling of personal data is described in our Data Privacy Policy, which forms part of these terms. By using the Website you acknowledge that you have read it.

12. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Kenya. Any dispute arising from or relating to the Website or these terms shall be subject to the exclusive jurisdiction of the courts of Kenya. Where a dispute relates to a specific engagement, the dispute-resolution provisions of that engagement's written agreement apply.

13. Changes to these terms

We may update these terms from time to time. The current version is always published on this page, with the effective date shown above. Continued use of the Website after changes take effect constitutes acceptance of the updated terms.

14. Contact

Questions about these terms can be sent to hi@hellobooks.co.ke, Hellobooks Ltd, Nairobi, Kenya.

This page provides the general terms for using our website. Specific engagements are always governed by a separate signed agreement, which takes precedence for that work.